Buy Wine online from Nicks Wines Belfast, Northern Ireland - delivered direct to your home or business

Help/FAQ

Orders

Can I add to an existing order?

We cannot guarantee that this is possible, but give us a call as soon as possible and we will do our best to accommodate you.

Deliveries

My order has arrived, but a bottle has been broken, what should I do?

It is important to check your order as soon as it arrives, if there are any breakages it is important to contact us as soon as possible (within 3 working days). We will happily send a replacement bott e.

My order hasn't arrived, what should I do?

Call us on 028 9024 9154 or email sales@nickswines.co.uk and we will get this sorted out for you as soon as possible.

Products

I have received a product I did not order, why is this?

In our terms and conditions we offer substitute products if the one ordered is unavailable. The substituted product will always be of same or higher value.

Account

I have forgotten my password, can I access my account?

Don't worry, on the log on screen click the 'forgotton password' link just above the logon button, enter your email address and we will send you a temporary password.

You can then, log on and change your password in the 'Update My Account' within the 'My Account' section.

Miscellaneous

Do you offer a more personalised service?

Certainly, whether you want food and wine pairing or just some help in selecting some wines, please give us a call.